Shipping and Return Policy

Shipping Policy for Beautiful-BD.com

Thank you for shopping at Beautiful-BD.com! We strive to provide you with the best shopping experience, and we want you to feel confident about the shipping process. Please read our shipping policy below for more details.

Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays).

Orders placed on weekends or public holidays will be processed the following business day.

Please note that some items may take longer to process due to high demand or product availability.

Shipping Rates

Shipping costs are calculated at checkout based on your location and the weight of your order.

We offer both standard and expedited shipping options to meet your needs.

Domestic Shipping

We offer nationwide shipping within Bangladesh.

Estimated delivery times vary based on the shipping method chosen:

Standard Shipping: 3-7 business days

Expedited Shipping: 1-3 business days

Delivery times are estimates and may vary due to factors beyond our control, such as weather or delays from the courier service.

International Shipping

Currently, we offer international shipping to select countries.

International shipping times may vary depending on the destination.

Standard International Shipping: 7-15 business days

Expedited International Shipping: 5-10 business days

International shipping rates are calculated at checkout based on the destination country and the weight of your order.

Order Tracking

Once your order has shipped, you will receive a tracking number via email or SMS, allowing you to track your order’s progress.

Please note that tracking information may take up to 24-48 hours to update after the order has been dispatched.

Lost or Damaged Items

If your order is lost, damaged, or arrives with defects, please contact our customer service team at email salimahammed28@gmail.com within 7 days of receiving the package.

We will do our best to resolve the issue promptly, either by issuing a replacement, refund, or working with the carrier to investigate the problem.

Shipping Restrictions

We are currently unable to ship to P.O. Boxes or certain remote locations.

Some products, particularly food or electronic items, may have additional shipping restrictions depending on the destination.

Customs and Import Duties (For International Orders)

International customers are responsible for any customs fees, duties, or taxes that may be applied to the order upon arrival in the destination country.

These charges are not included in the product price or shipping cost at checkout and are determined by the customs authorities in your country.

Return and Exchange Policy

We want you to love your Beautiful-BD.com purchase! For information on returns and exchanges, please refer to our Return Policy for detailed instructions.

If you have any further questions or concerns about shipping, please feel free to contact our customer support team at email salimahammed28@gmail.com 

Thank you for choosing Beautiful-BD.com! 

**Return Policy**

We aim to ensure your satisfaction with every purchase. If you are not completely happy with your order, you may be eligible for a return or exchange under the following conditions:

1. **Eligibility for Returns:**  

   - Items must be returned within 14 days of delivery.

   - Products must be unused, unworn, unwashed, and in their original packaging with all tags attached.

   - Certain items such as undergarments, perishable goods, and customized products are non-returnable unless defective.

2. **Return Process:**  

   - Contact our email salimahammed28@gmail.com

   - Provide your order number, the reason for the return, and, if applicable, photos of the defective or damaged product.

   - Once your return is approved, you will receive instructions on how to send the item back.

3. **Return Shipping Costs:**  

   - Customers are responsible for return shipping costs unless the item received was defective, damaged, or incorrect.

4. **Refunds:**  

   - Once the returned item is received and inspected, we will process your refund within 7-10 business days.

   - Refunds will be issued to the original payment method.

   - Shipping fees are non-refundable unless the return is due to our error.

5. **Exchanges:**  

   - Exchanges are subject to product availability.

   - If you wish to exchange an item, please contact customer support to ensure the replacement item is reserved for you.

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**Contact Us**

If you have any questions or concerns about our shipping and return policies, please feel free to reach out to us at:

- **Email:salimahammed28@gmail.com

Thank you for choosing Beautiful-BD.com! We value your trust and look forward to serving you.